The Review on HostGator
For more than 33 months, I’ve been paying and evaluating HostGator Cloud, a new cloud-based hosting. All of the important points and datas, from HostGator Cloud, such as;
- load time
- customer responsiveness
I’ll be digging deep and bare all of the results on the table from my time using it, and take a good look at the providers pricing, staff support, and additional features to help you make the decision, to see whether or not if these are the right hosting for you.
Now, What Is HostGator Cloud?
Now, don’t be ashamed or feel left out if you have never heard of HostGator Cloud. You are not the only one. After all, you are not the only Malaysian who never heard about HostGator Cloud. I also never heard of it, not until a friend of mine told me about EIG (owner of HostGator, BlueHost and few other hosting providers) has a new shared hosting service and asked my opinion on it.
My initial thought on, let’s be honest:I wasn’t expecting much and putting much hope into it, I mean, the low cost shared hosting option ( coming in at rank 11 out of 30) is not an inspiring idea nor did it convince me about HostGator services.
Though, before typing my opinion, I combed through the Internet to look for seconds and thirds opinion. Then, I stumbled on this statement from the company representative and intrigued me;
“Our high-performance managed WordPress platform bundles scalable cloud hosting and robust functionality, empowering your sites to run faster and more securely than ever before. Load pages at blazing speed worldwide without having to configure your caching and CDN.“
What does this mean? Well, it pretty much means they are promising 2.5x faster load time as well as other improvements.
But I had to make sure it is not ‘doth butter no parsnips’.
So, I created a new and fresh account using an anonymous Gmail account and subscribed to a real live plan (of course paid it using my credit card)
Then, I proceeded with setting up a default WordPress site, then we installed a few performance tracking applications and began observing HostCloud performance.
All the data compiling and documentation work took more than a year of performance observation. Within the compiled results included are; the nice, and the ‘oh snap’.
Let’s See The Bads First
Of course, as it the nature of things in this world nothing is flawless, that includes this cloud and hosting service by HostGator.
I had encountered a few drawbacks in HostGator Cloud which we can ponder on.
1. The Usual Pricing Tricks
As we know, most cloud and hosting companies are infamously known for their on purpose convoluted pricing explanations and their dreamy pricing promotion. Well, HostGator is pretty much the same.
Like for example, you see a tempting advertisement promotion of RM9.61 deal on their site, but the trick is you can only either sign up for monthly subscription or 1-year subscription. If you want to subscribe for more than 1 year, the price will be RM22.99 per month, kind of a let down no?
2. No Social Media Support
Well if you are the sort of person that hoping will get prompt replies from social media chat, you are going to be sorely disappointed. Because it seems HostGator is not that active, especially on their social media accounts—Facebook and Twitter.
It’s nothing big, but something to think about.
What About The Goods?
The good thing is you might able be able to overlook the bads because this new cloud hosting service, certainly has a lot of pros to it. And certainly helped me get past my skepticism regarding HostGator uptimes. In the past, HostGator’s basic plan disappointed me by lots, thus the skepticism.
Now, let’s dive in and see why is it good.
1. Solid Uptime of 99.97% For Over 10 Months
Yes, it did slip up and hiccup in uptimes but not much just a bit in recent months, it went from 100% to 99.97% (00.03% better than the industry average) which is still impressive.36 outages and only 2 hours of downtime through the whole duration of this review, this makes HostGator Cloud the eleventh most stable cloud and hosting service.
Whenever you are deciding on which cloud and hosting service for your website, it uptimes statistic reading.
No matter how secure and how quick the load time is, it won’t matter if your site is not up and running because no one would be able to see it.
2. 5 Fastest Load Times
Load time is one of the determining and crucial aspects to maintain high quality and high visitor traffic.
Well, I’m not saying this without any proof or groundless theory. But statistic research results show that: if your website doesn’t load within 5 minutes, you’ll lose more than 74% of your mobile traffic. But if you’re able to improve your site load time, then that should let you see an increase in traffic and conversion by more than 74%.
Avoid slow load times by getting HostGator Cloud as your computing cloud hosting, it will effectively improve your site load times. At the impressive rate of 419 ms, and this is actually 50% faster than the industry usual speed which is 890 ms. So this makes HostGator an affordable and excellent web hosting service provider.
3. A Very Easy To Understand And User-Friendly
‘Bandwidth’, ‘disk space’ sounds all techy and computer, no? Some of us, when we hear these jargons we can’t wrap our head around it without someone explaining them to us. The thing is, even the tech geeks don’t seem to know how to explain it all to us.
Luckily, people at HostGator is good explaining and helping you to understand all those jargons, help our fragile little brain to understand and process it all.
Their front-end is easy to navigate, so if you count yourself among the-not-so-expert-with computer, then you would be very, very grateful.
It is so easy, even for someone who just started learning to be a webmaster. You can easily find and access all the important features and change the setting easily.
4. Free Extras! Anti-Malware, Global CDN, Daily Backups And More!
HostGator doesn’t stop at great uptimes and pricing, they also throw in extras as well!
Here a taste of what you might get:
- Daily Backups
A neat extra to have on hands when you are planning to run a website. With it being easy to navigate, you can quickly and easily set up daily backups with a few simple clicks. You never know when the dreaded white screen of death will decide to come knocking on your website. So it is better to have a backup, so you can effortlessly and efficiently retrieve all of the data.
- Auto Malware Removal
WordPress is a great platform for those just started learning about website management and web designing because of customizability, which thanks to all the plugins. This however caused users exposed to hackers and cybercriminals. So let say your site got infected with Malware on one sunny day, HostGator will come swooping down and clear the malware and put your website back on track.
- Global CDN
Now all images and videos, if you leave them be it surely will start to slow down your website because of requests. This where Content Delivery Network saves the day by taking all of your large files (those videos and images) and delivers it all to your requesting customers’ location. Increasing the load time significantly.
- WPPro Developer Help
Another great feature and unique to HostGator is access to their WPPro Developer Help; it includes comprehensive WordPress beginner training and a bunch of professionals and experts to help you troubleshoot technical issues. This feature will come in handy if you encountered a technical issue that you couldn’t resolve on your own, this will be like a magic lamp for the non-tech savvy webmaster (don’t you dare judge).
As we typically see among cloud and hosting service providers, you’ll get a couple of gigs to go with content uploads ( files and media files). But HostGator does it differently and stand apart from the rest of its competitors by providing unmetered storage for all of their cloud storage plan.
- Prompt 24/7 Support
No, you don’t have to wait and listen to their company jingle. You will be immediately connected to them through prompt replies from their live chat. Their support is way, way better than the usual industry standard.
Hostgator Pricing, Hosting Plans and Quick Facts
|Hatchling Plan||Baby Plan||Prime Plan|
|Cost: RM11.21 per month||Cost: RM16.10 per month||Cost: RM24.26 per month|
|Ease of Sign up||Easy signup process|
|Payment Methods||PayPal and Credit Card|
|Hidden Fees and Clauses||
For more than 90 seconds, you cannot use more than 25% of their system resources. The hosting accounts for shared and reseller cannot have inodes more than 250,000. Accounts which have more than 100,000 inodes will automatically be taken down from the backup system.
Lots of upsells involved
|Activation of Account||
In activating your account, it might take up to 24 – 48 hours.
|Dashboard Experience and Control Panel||
|Apps and CMSs (WordPress, Joomla, etc) installation||
Easy installation for popular apps and CMSs
We definitely will recommend people to use HostGator Cloud. This new cloud and hosting service is a huge-step up from their other entry-level. Impressive uptimes, reasonable and affordable, to make it better they also offer extra freebies that will definitely come in handy.
The best hosting and cloud storage for WordPress, as it not only offers huge uptimes and cyber security package.
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