What is MidPhase?
Midphase, a titan in the web hosting industry and a golden oldie at that too.
Founded in 1998, they’ve expanded their operations from their home headquarters of Salt Lake City, Utah, to the United Kingdom, Ukraine and India, putting three continents on their radar. Not to mention, they’ve joined forces with The UK2 Group in 2007 as well, broadening their reach in the UK and US even further.
And oh boy, it is cheap.
And do you know who loves cheap stuff?
Malaysian, of course.
Starting at just RM16.23, MidPhase has three packages they offer, but we’ll get to that in a bit. In the meantime, let’s focus on the pros and cons on the MidPhase reviews.
Pros of MidPhase
What pops into your head when you see a web hosting site that offers such a cheap package? Bad loading times? Your website being down more than it should be?
Well this ain’t it, chief.
1. 99.99% Uptime in a span of 10 months
Firstly, with an absolutely astounding number, .05 above the industry standard, MidPhase is clearly showing web hosting sites that they aren’t here to play around. With only three other web hosting sites boasting the same value, BlueHost, SiteGround and Site5, their speed is second to none.
Below is the raw data for MidPhases’ uptime within 10 months:
- December 2017 average uptime: 99.99%
- January 2018 average uptime: 99.99%
- February 2018 average uptime: 100%
- March 2018 average uptime: 100%
- April 2018 average uptime: 99.99%
- May 2018 average uptime: 99.98%
- June 2018 average uptime: 99.98%
- July 2018 average uptime: 100%
- August 2018 average uptime: 100%
- September 2018 average uptime: 99.98%
2. Fast Customer Support Response
Secondly, when contacting the customer support, it takes an average of 40 minutes for them to get back to you with detailed answers to any questions that you may have. If you can’t wait the 40 minutes for online support, have a go at their phone lines which operates on an international scale, while being toll-free.
Now that’s some good service.
3. Cheap Should Be Their Middle Name
Cheap not in a bad sense, of course. Three of their packages, Personal, Professional and Business (with increasing value, respectively), are inexpensive as web hosting pricing goes.
Below are the standard prices for each category. You can check out the full specs list here.
The Personal Package offers an inexpensive RM16.23 per month, so if you’re a business owner looking to get your online store set up, this is a great package to pick to get started.
The Professional Package goes up to RM20.34, of course with added benefits. Multiple websites can be hosted and there are more resources for use in this plans.
The Business Package is for those who want to go all in, with the price going up to RM24.45. Still pretty decent. This package offers the best uptime and performance, so if you’re a titan in the industry do not hesitate to use this package.
The only downside to the plans is that they require to pay for up to 12 months for the packages to cost as much as they do in the pictures as shown above. However, if you are looking for a monthly plan, they do offer one at RM32.67, so feel free to check that out as well.
4. Free Relocations and Transfers
If you ever come across a situation where you need to move your website from your current web host, MidPhase has you covered.
Moving you for free, MidPhase will also gift you with a free domain name. Good Guy MidPhase right here.
Cons of MidPhase
MidPhase has its fair share of cons as well, so let’s not waste any time and dive right in.
1. An Average Speed That Just Doesn’t Cut It
While MidPhase has an impressive uptime of 99.99%, their speed just isn’t as up to par.
Averaging out at 1093ms, their upload speed puts them 21% slower than the industry standard. Of course, this would be expected for the price range that they offer, so it’s not THAT bad.
Below is the raw data for MidPhases’ speed within 10 months:
- December 2017 average speed: 1,121ms
- January 2018 average speed: 1,107ms
- February 2018 average speed: 1,163ms
- March 2018 average speed: 1,203ms
- April 2018 average speed: 1,088ms
- May 2018 average speed: 996ms
- June 2018 average speed: 1,001ms
- July 2018 average speed: 1,163ms
- August 2018 average speed: 1,054ms
- September 2018 average speed: 1,032ms
2. Sketchy MBG
Now when I say sketchy, I mean that they are not as clear as other websites when it comes to their money back guarantees.
While it’s easy to find the 30-day MBG concerning their WordPress and shared hosting plans, it wasn’t as clear when it came to their other services so a little bit of digging needs to be done.
Do be mindful and inquire about the MBG if you’re considering a long-term relationship with MidPhase.
3. Their Security Isn’t As Mindful
No one wants their website to get hacked or run into the ground by some sort of DDos attack, which is why most web hosts will offer multiple options to help keep your site in check or to lock it down if need be.
Unfortunately, MidPhase doesn’t offer such a variety of security options. Keep this in mind when doing research on web hosts.
MidPhase Pricing, Hosting Plans and Quick Facts
There are 3 shared hosting plans that Midphase allows you to choose.
|Personal Plan||Professional Plan||Business Plan|
|Cost: RM16.10 per month||Cost: RM20.18 per month||Cost: RM25.26 per month|
Add-ons with additional fee:
|Free Domain||Free domain|
|Ease of Sign up||Easy and friendly signup process|
|Payment Methods||PayPal and Credit Card|
|Hidden Fees and Clauses||
Limit on 200,000 files and 10 GB cumulative database size on every account of shared hosting. Your account might experience termination if exceed the limit.
|Upsells||No upsells involved|
|Activation of Account||
|Dashboard Experience and Control Panel||
|Apps and CMSs (WordPress, Joomla, etc) installation||
Easy and instant installation for popular CMSs and apps.
MidPhase: Yay or Nay?
Although Midphase has an incredible uptime, good customer support and cheap rates, you should consider the speed, security and the MBG as well. Food for thought, really.
All in all, we’re on the fence but leaning more towards a yay.
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