MDDHosting

MDDHosting is a privately owned web hosting firm that provides honest, scale-able cloud hosting and VPS and reseller hosting services.

mddhosting logo

What’s the story?

MDDHosting is a privately-owned web hosting company founded in 2007.

Their aim is to present customers and business globally with an affordably priced service.

They claim that they have no intentions of hiding who they are, when they were formed or what they offer to their customers.

Not only that, they also claim that they do not see their customers as an amount or money.

Therefore, they do not skim on supporting and providing customers with high quality services.

What's so special about MDDHosting

So what’s their special trademark?

They’re a non-EIG hosting who boast on service and speed. The ‘bread and butter’ of web hosting. Also their honesty is like a breath of fresh air in an industry that is – well… misleading.

However, does MDDHosting have what it takes to prove to us that they are what they say?

To further know more about this, we bought their most basic MDDHosting’s plan “Cloud Starter” 4 years ago and set up a simple WordPress website to test out their uptime and speed.

With that in mind, let’s start this MDDHosting review and see if they have what it takes to be the top web hosting company in Malaysia.

Pros of MDDHosting

In this MDDHosting review, we’ll find out how an honest company put up a fight with other competitors in the Malaysian industry.

Most web hosting companies sell the same thing more or less. A few of them give a little extra. However, the 3 major things that people look out for are speed, uptime and customer support.

If a web hosting company misses the mark in any of this essential areas, there’s going to be some problems. If there are more misses then their performance is questionable.

Thankfully, MDDHosting hit the mark with 2 out of 3 successfully.

So let’s commence the MDDHosting review.

1. Speedy Page Load Time 

MDDHosting’s uptime were extremely good and can be compared to other famous web hosts.

For the past 24 months their average speed time was 361ms. This is double the speed of the industry-standard which is 890ms.

They performed really well and were only defeated by Hostinger and HostGator.

Therefore, this shows that they have what it takes to be one of the best web hosting companies.

Last 12 months average speed:

  • March 2019: 358ms
  • April 2019: 323ms
  • May 2019: 344ms
  • June 2019: 383ms
  • July 2019: 334ms
  • August 2019: 289ms
  • September 2019: 308ms
  • October 2019: 338ms
  • November 2019: 330ms
  • December 2019: 339ms
  • January 2020: 343ms
  • February 2020: 396ms

Based on this MDDHosting review, this is one of the best speed we’ve ever seen from our web hosting reviews. Not only is it fast but also consistent.

There may be a reason for this as we found that they used LiteSpeed servers:

LiteSpeed is up to 9 times faster than Alpache web hosting, processes PHP 50% faster, and 3 times faster than SSL Apache Hosting. LiteSpeed hosting fully supports .htaccess, mod_rewrite, and everything else that Alpache is well known for – if your site works on an Alpache host it will work even better and faster on our LiteSpeed based solutions!

So MDDHosting could be formidable competitor. While also having a chance to be one of the top web hosting companies.

2. Fast and Capable Support 

MDDHosting has customer support in different ways to assist you. Here they are.

  • ticketing system
  • phone
  • email
  • live chat

During our MDDHosting review, we used their ticketing system and got a reply back in less than 3 minutes. Which is incredibly fast for a ticketing system.

Therefore, they performed really well in this support section by having a fast and reliable support.

3. Sincere Hosting 

In our MDDHosting review, we found out that there were no hidden fees or additional payments required when purchasing their plans.

This is great as some web hosting companies have such ‘deals’ for their customers but MDDHosting doesn’t.

Although, you do have to take note that their smaller plans come with limited space and storage. But you get to use similar features that the bigger plans have.

When you purchased the basic plan, it comes with unlimited domains, subdomains, databases, emails and FTP accounts.

Besides, if you plan on just using it for one month you can do just that!

Unlike other web host companies that tie you down to having a 1 year signup. MDDHosting gives you freedom to choose.

You can pay for a single month if you like, plus the yearly discounts aren’t that big of a difference anyways.

Honesty is the best policy. So you pay for what you want, and you’ll get what you pay for.

4. Guaranteed 30-Day Money BACK

Based on our MDDHosting review we found out that they provide an unconditional 30-day money back guarantee.

This is quite standard in most of the other web hosts. Nothing special but still good to have.

Each of MDDHosting’s managed shared, reseller, premium, and VPS services carry a 30 day unconditional money back guarantee. If you are not completely satisfied with our services within the first 30 days of your service, you will be given a full refund. Any domain name registered for free is valued at $14.95 and the refund will be reduced by this amount.

No refunds will be granted for dedicated servers, colocation, lifetime plans, design services, and domain registrations — the 30 day money back guarantee does not apply.

5. Migrations to cPanel Sites are Free

Site migrations can sometimes cost you money. Yes that’s right.

You get charged for bringing business to some web hosts.

Or the first site transfer is free but the consecutive ones will cost you money.

Fortunately, based on our MDDHosting review they don’t charge you any cost at all.

Based, on their transfer terms, they’ll provide your site’s movement to their data centers for free with no limits on how many you bring in. Free things are always nice!

Despite this, there is a period in which the free transition occurs.

Firstly, free transfers only happen during the first 60 days of your account registration. After that it’ll be $10 (RM41.20).

Secondly, free site migrations are only for accounts with cPanels. Any sites other than that, will be charged $25 (RM 103) per site or account.

This is quite common in other web hosting companies as well, so it’s no surprise to us. But overall still an advantage to have.

6. No Price Renewal Increment

The great thing about MDDHosting is that it really saves your from burning a hole in your pocket.

Based on our MDDHosting review, we found that they do not increase the renewal price after the initial plan expires.

So whatever price you paid when you registered with them, that will be the price for you to pay to renew your plan after it expires.

This is definitely a great way for you to save on cost.

7. “1000%” Guarantee in Uptime

MDDHosting has a “1000% Uptime Guarantee SLA” (Service Level Agreement) in their terms.

What does this translates to exactly?

Well, you’ll be able to “request 10 times (1000%) the actual amount of downtime” when you experience every single hour of downtime.

In simpler words, 1 hour of downtime gets you 10 credit hours.

The only drawback is that, when the downtime occurs, within 7 days you need to contact their billing department (billing@MDDHosting.com) to resolve the issue.

However, this only applies to real downtime for internal errors or inaccuracies within their shared and reseller hosting accounts.

Downtime from external factors or maintenance updates are not included.

Cons of MDDHosting

Surprisingly, based on our MMDHosting review we only found 2 cons of using their services.

Will these cons affect your decision to use MMDHosting or will you just brush it off to the side like it’s dust.

Let’s see the MDDHosting review together.

1. Below Average Industry-Standard Time 

As mentioned in the pros of HostPapa review, they have a great speed and we hoped that they will have great uptime as well but sadly they missed the mark.

The industry-standard uptime is 99.94% but in our 24 months of monitoring MDDHosting’s uptime, we found that they fall below the industry-standard.

Their average was 99.89%. It’s only 0.05% away from having an industry-standard uptime which is not bad since they also had some months with 100% uptime.

Overall, their uptime is not horrible but not great as well.

Last 12 months average uptime:

  • March 2019: 100%
  • April 2019: 99.89%
  • May 2019: 99.99%
  • June 2019: 99.99%
  • July 2019: 99.95%
  • August 2019: 99.81%
  • September 2019: 99.98%
  • October 2019: 99.99%
  • November 2019: 99.99%
  • December 2019: 99.99%
  • January 2020: 100%
  • February 2020: 99.99%

Based on our MDDHosting review on their uptime for the past 12 months, an improvement was seen with their average uptime increasing to 99.96%.

Their uptime may be inconsistent but improvement is made and that’s a good sign.

2. Add On Charge for Additional Services

Even though, MDDHosting’s basic plans are value for money. Any other thing that is not featured in the hosting plan will cost you extra.

For example, MDDHosting doesn’t provide free domain names upon buying their shared cloud hosting plans.

Instead, you need to pay an additional $14.99 (RM61.75) to register a new domain name.

If you sign up for their shorter yearly plan, it’s a little more expensive than their 2 or 3 year plans. So you can save more if you purchased extra years.

 

Although, MDDHosting provides many additional security options, it will also cost you extra money. Below are the extra features and their cost (rounded off):

  • CodeGuard Backup (5GB) – $3.49/mon (RM14.40)
  • SpamExperts (email) – $2.99/mon (RM12.30)
  • SiteLock (security) – $24.99/year (RM103)
  • SSL Certificate (Rapid) – $35/year (RM144.20)

At this rate, you’ll end up paying more for these extra features if you intend on having this features in your basic plan.

It’s great and all that they offer these features but it’s definitely going to cost you more and the great value that was their basic plan will not look that appealing anymore.

In the end, it will be much more cost effective if you bought another plan that has all of these already included in the pricing.

Hosting Plans, Pricing and Facts on MDDHosting

Shared Cloud Hosting on MDDHosting

(note: has 14 different plans to choose from with 4 different pricing)

Cloud Starter

Cost: RM24.77 per month (monthly)

RM20.68 per month (annually)

RM18.60 per month (biennially)

RM16.54 per month (triennially)

 

Features:

• 10 GB SSD space
• Unlimited domain
• Unlimited email accounts
• Unlimited bandwidth
• Unlimited databases
• 0.5 CPU core
• 0.5 GB RAM

Cloud 1

Cost: RM41.31 per month (monthly)

RM37.22 per month (annually)

RM33.08 per month (biennially)

RM28.95 per month (triennially)

Features:

• Unlimited SSD space
• Unlimited domain
• Unlimited email accounts
• Unlimited bandwidth
• Unlimited databases
• 1 CPU core
• 1 GB RAM

Cloud 2

Cost: RM82.67 per month (monthly)

RM74.44 per month (annually)

RM66.17 per month (biennially)

RM57.90 per month (triennially)

 

Features:

• Unlimited SSD space
• Unlimited domain
• Unlimited email accounts
• Unlimited bandwidth
• Unlimited databases
• 2 CPU core
• 2 GB RAM

Free Domain No.
Sign up Very lengthy signup process.
Payment Methods All standard credit cards and PayPal. 
Hidden Fees and Clauses

By signing up, you agree that they have the right to change the monthly payment amount and other charges at any time. You must not use more than 25 percent of system resources for longer than 120 seconds or you risk account termination (kinda standard among the industry). Abusing their staff in any medium or format will result in termination of your account without refund (which is also kinda respectable).

Upsells

Yes

Activation of Account

Fast activation

Dashboard Experience and Control Panel

Uses cPanel

Apps and CMSs (WordPress, Joomla, etc) installation

Quick and easy install of popular apps and CMSs with Softaculous.

Do we recommend MDDHosting?

Based on our MDDHosting review, they started out quite strong with so many different pros.

From a fast load time to a reliable support team

Even though they have some terms that you need to read carefully, other than that they’re great. Because of their honesty as a web host this is kind of attractive.

Overall, their service is good and reliable. Just a minor inconsistency with their uptime but it has shown improvement.

If you want to use additional features, you need to pay additionally as well. ot so great but quite expected.

Overall, we recommend you to use it. Because:

  • Speedy loading
  • Reliable support
  • Honest hosting
  • Money back guaranteed
  • Free cPanel site migrations
  • No increase in price renewal

In conclusion, MDDHosting has lots of attractive features and may be able to compete against fellow competitors in Malaysia to be the best hosting company.

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