What is InMotion?
InMotion is a HUGE web hosting company. How huge? Well, let me tell you.
Established in 2001, InMotion has garnered over 300,000 customer domains with just two data centers in Virginia Beach and Los Angeles, not to mention they’ve taken over Web Hosting Club as well so they’ve got quite a good grasp on web hosting. Their influence even reaches as far as Malaysia.
Since they have quite the reputation, they’ve got quite the cojones to say that they have the best industry guarantee, transfers and support in the game, and in this article, we’ll be finding out whether those claims can be backed up or not, so let’s get right into it.
Pros of InMotion
Speed, uptime and support are what InMotion is good at while showcasing some additional features that might tickle your fancy.
Let’s take a look.
1. Uptime Average of 99.94%
Over a ten-month time frame, InMotion has kept their heads ever so slightly above the water with an average uptime of 99.938%, which is 0.002% below the industry average of 99.94, but we’re gonna give them a pass on that.
Below is the raw data for InMotions’ uptime within 10 months:
- December 2017 average uptime: 99.99%
- January 2018 average uptime: 99.68%
- February 2018 average uptime: 99.91%
- March 2018 average uptime: 99.96%
- April 2018 average uptime: 99.99%
- May 2018 average uptime: 99.97%
- June 2018 average uptime: 99.93%
- July 2018 average uptime: 99.98%
- August 2018 average uptime: 99.98%
- September 2018 average uptime: 99.99%
2. Server Speed: RoadRunner Pace
It’s pretty good, considering they’re hosting a ton of websites, averaging out at a loading time of 808ms, which is 10% faster than the 890ms average of their competitors.
Considering that speed is essential for where your page is gonna end up on the rankings; Google algorithms and SEO’s and all that, InMotion is sitting pretty on this front as well.
Below is the raw data for InMotions’ average load time within 10 months:
- December 2017 average speed: 617ms
- January 2018 average speed: 829ms
- February 2018 average speed: 1,088ms
- March 2018 average speed: 779ms
- April 2018 average speed: 656ms
- May 2018 average speed: 631ms
- June 2018 average speed: 669ms
- July 2018 average speed: 970ms
- August 2018 average speed: 901ms
- September 2018 average speed: 944ms
3. Great Customer Support
If InMotion’s customer support were in a diving competition, all three judges would give them a 10 out of 10.
When reading up on reviews, I’ve seen people saying that they were connected to a customer support agent within a mere two minutes of submitting their ticket, and they were nothing but professional, answering all questions in crystal clear form, while providing guides on how to go about solving your problems.
An overall great experience if I do say so myself.
4. A Whopping 90 Day Money Back Guarantee
InMotion is confident enough in their service that they offer a 90-day window for VPS and host reseller hosting plans.
Industry-standard: 30 days.
Way to go, InMotion.
5. Apps and Integrations
InMotion has also said on their website that they are at the forefront in supporting Open Source projects. And rightfully so, since they already have over 300 applicants ranging from WordPress to Prestashop.
InMotion is stacked with variety, I’d say.
6. The Security Plugin, Sucuri exclusive for WordPress Users
A Sucuri security plugin is available for InMotion’s WordPress users, which monitors your sites for security risks, while also backing up your sites remotely, fighting off spam and viruses as well.
7. Free Site Transfer
While this is a good thing, InMotions does not guarantee that your site will be up and running during the process of your website moving hosts, so be on the lookout for that.
8. Takes E-Commerce Into Consideration
InMotion takes care of E-Commerce websites as well, having forged a partnership with E-Commerce sites such as Prestashop and SiteGround as well.
It makes for a fantastic and easy process when it comes to online payment, so that’s one headache that’s never going to be there.
9. No Cost When It Comes To Data Backups
InMotion ain’t that cheap. They backup your data on a regular basis for up to 10GB worth of content and they also offer the manual option so that if you’re the kind of person who likes to solo everything, the option is available to you.
10. Integration of Google Apps
Some companies don’t give you a choice when it comes to their email clients (*coughGoDaddycough*).
InMotion on the other hand, provides a free, three-step wizard to connect to Google Apps.
11. The Great Wall of China of Security
Partnering up with Corero Network Security, InMotion hare making sure that their site is near impenetrable from cyber attacks.
Corero named their indestructible security measure the Smartwall Threat Defense System (TDS), which is a hub of DDoS protection appliances that spot, diminish and downright destroys the DDoS attack in real-time.
The TDS provides the following to all customers:
- The SmartWall is a slimline DDoS protection appliance that delivers 10Gbps full-duplex or 20Gbps unidirectional performance in a ¼ wide, 1 RU form factor.
- 1 RU delivers up to 80Gbps, and 4 RU delivers up to 320Gbps.
For those who do not quite understand what all that means, the TDS is basically an impenetrable fortress, capable of stopping a barrage of attacks.
It’s like wearing a suit of battle armor and standing in front of a battalion firing on you without any mercy; and still standing strong after the dust clears.
Cons Of InMotion
InMotion comes bearing with it a few wrenches in the almost perfect web hosting machine. Let’s take a look at these wrenches.
1. Want The Low Priced Plan? Commit For 24 Months And It’s All Yours
InMotion advertised that they have quite a cost-effective plan in view for those who’re looking to save a little bit of cash. However, you can only do so if you agree to sign up for two years and if you want to commit to a one year plan, the cost goes up a little bit.
That’s a kick in a tender spot and slightly deceitful.
2. The Verification Process Might Be A Bit Lengthy
In keeping with the amazing security protocols, InMotion has their new customers verify themselves via mobile phone and on rare occasion, a picture of your ID might be necessary as well, which could be a dealbreaker for the new international customers.
The phone verification aspect means that not all customers would have access to their sites immediately, especially their international customers.
3. Slight Limitations On Their Plans
While InMotion does provide free backups and site restoration, they can only do so much.
If your site exceeds 10GB, it will not be backed up, not to mention that even if your site does get backed up, you’re only viable for restoration from backed up files once every four months, unless you pay a fee of RM201.37.
InMotion Hosting Pricing, Hosting Plans & Quick Facts
The plans offered by InMotion are below:
Their shared hosting, also stated as “business hosting,” comes with three plans:
|Launch Plan||Power Plan||Pro Plan|
|Cost: RM26.26 per month||Cost: RM34.89 per month||Cost: RM60.45 per month|
All shared hosting plans come with unlimited storage and bandwidth and are backed up by their generous 90-day money-back guarantee.
Their WordPress hosting plan is similar to their shared hosting plans in every way, but it is fine-tuned for WordPress.
|Free Domain||You bet.|
|Ease of Signup||Four-step signup process with the added security verification.|
|Payment Methods||Credit Card, Check, Purchase Order.|
|Hidden Fees and Clauses||A limit of 50,000 files per account for users.|
|Upsells||A few upsells.|
|Account Activation||Phone verification before account activation is their staple.|
|Control Panel and Dashboard Experience||cPanel.|
|Installation of Apps and CMSs||Softaculous for one-click install of popular apps and CMSs.|
InMotion: To Be Or Not To Be?
InMotion has a lot going for them, but do be sure to check out their pricings if you’re looking for a short term hosting plan.
All in all, it’s fair game, so don’t hesitate to give them a go if you’re curious.
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