What’s the story?
Established way back in 2004, they now boast more than 29 million users all over the world.
Compared to some of the other sites we’ve reviewed before, Hostinger might seem like a relative unknown. But does that mean that it’s inferior to them? Let’s put them to the test and see how they fare,
Pros of Hostinger
Now first of all, let’s talk about the good things. And one of the best things about Hostinger is just how cheap it is. Starting at only RM3.31/Month, Hostinger has to be one of the if not the cheapest hosting services out there right now.
And the cheap prices doesn’t mean that the quality is inferior, not at all.
Hostinger also boasts good uptime, one of the fastest load times available, and a multilingual customer service.
But that’s enough raving about Hostinger, let’s go over Hostinger’s pros in detail now.
1. One Of The Cheapest Price In The Industry
Perhaps the most defining feature of Hostinger’s hosting service is the price.
At just RM3.31/monthly, Hostinger is definitely one of the cheapest hosting services in the whole industry.
However, there are some of you who might be thinking that the price is more expensive than what you expected. Well this is explainable when you factor in the the fact that SiteGiant is not your average hosting company.
However, there are some catches to that incredibly cheap prices. The RM3.31/monthly price starts with the single shared hosting plan. But this plan also comes with a 48-months commitment to Hostinger. That means that once you’ve signed up with Hostinger, you’re forced to use them as your hosting provider for 4 years.
Now that’s not necessarily a bad thing, seeing that Hostinger is a great hosting provider. But the lack of flexibility might cost you in the future.
But if you’re looking for a reliable, cheap, hosting plan, then Hostinger is the plan for you.
2. Super fast load times
Usually when a hosting service offers insanely low prices, you would be forgiven for thinking that there must be a catch.
Because usually, that’s the case. And more often than not, the catch is that the loading speeds for the website is atrocious.
But with Hostinger, that’s not the case at all.
Hostinger, even with their amazingly low prices, offers super fast load times as well.
Here are the average load times in our 12 months of testing;
- March 2018 – 403ms
- April 2018 – 344ms
- May 2018 – 423ms
- June 2018 – 355ms
- July 2018 – 332ms
- August 2018 – 349ms
- September 2018 – 318ms
- October 2018 – 316ms
- November 2018 – 323ms
- December 2018 – 317ms
- January 2019 – 370ms
- February 2019 – 339ms
- March 2019 – 382ms
According to our testing over 12 months, Hostinger averaged at 380ms.
How good is that? That’s 57.3% faster than the industry average of 890ms!
In comparison, even top web hosting services such as Bluehost and HostGator only averaged at 424ms and 419ms respectively.
3. Multilingual customer support
Ask any webmaster or website owner you want, and they’ll all say the same thing; a web hosting service is only as good as it’s customer service.
This means that even if a hosting services’ price is cheap or the website’s load speed is the best in the industry, it all doesn’t mean a thing if their customer service is terrible.
But thankfully, you don’t have to worry about that with Hostinger.
Hostinger offers some of the best customer support we’ve ever experienced with web hosting services.
Hostinger provides for their customers a multilingual customer support team, a live chat, and more.
The wait time is also very good. In our experience, we had to wait less than a minute before a customer support member engaged us, and another minute before he answered our question.
4. Solid Uptime
One of the most important factors you have to consider when choosing a web hosting service is it’s uptime.
After all, what use is a website if no one can get to it?
In this regard, Hostinger doesn’t disappoint at all. In our 12 months of testing, Hostinger averaged an uptime of 99.95%.
That’s not really the best in the industry, but it’s far from being bad. Hence, it’s solid.
5. Free website builder (and domain name)
One of the most interesting features offered by Hostinger is that they not only offer a web hosting service, they also offer a free website builder.
Although it’s a far cry from popular website builders, it’s still a very nice welcome and a good option for people who want to create a new website.
And if you’re subscribed to their Premium and Business plans, you will also get a free domain name. This is great for further savings down the line.
6. Beginner friendly interface
One of the biggest issues for newbie webmasters is that too often than not, their website hosting control panel is too daunting and is too steep of a learning curve for them.
But with Hostinger, that is not an issue! Their interface is very beginner friendly, and is very easy to navigate.
Cons of Hostinger
Now with the good, there must be some bad as well. And unfortunately, there are some bad sides of Hostinger that we need to highlight.
So let’s get on with it.
1. No Cpanel interface
I know that I’ve mentioned their interface in the pros, but this is something that actually depends on how you see it.
Yes the beginners will without any doubt like the interface they’ve provided. But advanced users might feel a little bit restricted by the lack of options the interface offers.
For advanced users, they might feel that the interface is a little bit clunky, and will be wishing that they had Cpanel back.
2. Non transparent refund scheme
Hostinger advertises that they offer a 30 day money back guarantee.
Which is good, because now you have a chance of trying out Hostinger for a full month before deciding whether you want to commit with Hostinger or not.
But what Hostinger is not telling you is that their 30 day money back guarantee comes with a few important clauses.
Here’s what is covered in their 30 days money back guarantee clause.
- Domain Transfers
- SSL Certificates
However, their 30 days money back guarantee doesn’t extend itself towards;
- Redemption fees
- First time payment for hosting after free trial
- Domain name renewals
- Privacy protection
As you can see here, there are plenty of things that are not included in their refund scheme. So you might want to be careful about that before moving forward.
3. Its not unlimited
Remember when we said that Hostinger is a really cheap hosting service, perhaps one of the world’s cheapest?
Especially for their Single shared hosting plan, which starts at only RM3.31/monthly.
However, the catch is that it’s limited.
With this plan, you’ll be getting only 1 website, 10GB of disk space, and 100GB of bandwidth.
This changes with their subsequent plans however, as both Premium shared hosting plan and Business shared hosting plan offers unlimited disk space and bandwidth.
But if you’re planning to try the cheapest plan, their limitations of disk space and bandwidth might be something you want to keep in mind,
Hosting Plans, Pricing and Facts on Hostinger
Shared Hosting on Hostinger
|Single Shared Hosting|
|Cost: RM3.31 per month (first time sign up) or RM8.90 per month (renewal)|
• 1 website
|Premium Shared Hosting|
|Cost: RM8.90 per month (first time sign up) or RM14.45 per month (renewal)|
• Unlimited websites
|Business Shared Hosting|
|Cost: RM14.29 per month (first time sign up) or RM32.92 per month (renewal)|
The Business plan offers everything you get from Premium, plus;
• Free SSL certificates to secure customer data and increase SEO
|Free Domain||No Free domain|
|Sign up||Easy signup process|
|Payment Methods||PayPal and Credit Card|
|Hidden Fees and Clauses||
No hidden fees, except for the renewal charges. But in order for you to get the cheapest price, you will have to commit to them for 48 months.
|Activation of Account||
|Dashboard Experience and Control Panel||
No Cpanel. Easier for the beginners, more restrictive for the advanced users.
|Apps and CMSs (WordPress, Joomla, etc) installation||
Easy installation for popular CMSs and apps
Hostinger, should you or should you not?
After our web hosting review, we can say that Hostinger is one of the best hosting services out there.
With it’s insanely cheap prices, good customer support, solid load times, you’d be hard pressed to find another web hosting service as good as them.
That’s not saying that they are without flaws though. They do have their flaws.
So do we recommend Hostinger? If you can get past their flaws or you think that they won’t affect you too much, yes.
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